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VOIP is Making Everyone More Productive

VOIP is Making Everyone More Productive Communication is essential for success of any business. Technologies that promise to enhance the method in which people communicate in a business environment have always found quick adoption among enterprises. VoIP, because of the great transformation it has brought to the business communications arena, has managed no differently. VoIP …

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Why Covid-19 is a watershed moment for the contact center

Why Covid-19 is a watershed moment for the contact center Contact centers have recently experienced rapid innovation, as a response to the massive surge in demand caused by the pandemic. Employing millions of people in the US, the contact center industry is a major economic contributor. The Covid-19 pandemic has sparked a seismic shift in …

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Business Communications

Business Communications CloudVoIPtm allows you to adapt your business communications to fit your company’s unique requirements, as well as those of your customer base. You can upload custom on hold recordings for callers that are waiting in call queues, integrate your phone system with leading CRM platforms and helpdesk software, and even send work calls …

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Use Data in Cloud Phone System to Improve Business Operations

Use Data in Cloud Phone System to Improve Business Operations Cloud phone systems offer a set of call tracking metrics and reports. Here’s how you can use them to improve your team’s performance. One of the big advantages of cloud phone systems is that wide variety of real-time call data they offer. Available in easy-to-use …

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Managing SIP Phone Service on an On-Premises PBX solutions – Part 2

Managing SIP Phone Service on an On-Premises PBX solutions – Part 2 4: Equipment The “hosted” in hosted VoIP refers the off-site servers that power your SIP phone system. The SIP phone service manages these servers and performs technical maintenance on them. You do not have to worry about outages or hardware failures that occur …

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