Tag: 3cx call center

VOIP is Making Everyone More Productive Communication is essential for success of any business. Technologies that promise to enhance the method in which people communicate in a business environment have always found quick adoption among enterprises. VoIP, because of the...

VoIP for Business: Why It Makes Sense VoIP (Voice over Internet Protocol) phone systems make good sense for small businesses. In fact, recent research states that more than one-third of all businesses are now using a Voice over IP phone...

Why Covid-19 is a watershed moment for the contact center Contact centers have recently experienced rapid innovation, as a response to the massive surge in demand caused by the pandemic. Employing millions of people in the US, the contact center...

Business Communications CloudVoIPtm allows you to adapt your business communications to fit your company’s unique requirements, as well as those of your customer base. You can upload custom on hold recordings for callers that are waiting in call queues, integrate...

How to Look Good During 3CX Video Call It is a truth universally acknowledged that some people do not look good on video calls. From eternal bad lighting to the maximum number of people who never realize the camera belongs...

Use Data in Cloud Phone System to Improve Business Operations Cloud phone systems offer a set of call tracking metrics and reports. Here’s how you can use them to improve your team’s performance. One of the big advantages of cloud...

Managing SIP Phone Service on an On-Premises PBX solutions – Part 2 4: Equipment The “hosted” in hosted VoIP refers the off-site servers that power your SIP phone system. The SIP phone service manages these servers and performs technical maintenance...